SHIPPING & DELIVERY POLICY

We provide FREE Standard delivery to any address within Indonesia for purchase more that 1,000 k IDR. However, do note that we do not deliver to PO Boxes, military and restricted areas, all naval ports similar.

Our focus is on getting the items to you promptly and safely. Please, contact us for any deliveries outside normal addresses within Indonesia.

ORDER STATUS & TRACKING

All orders placed from Monday to Friday (excluding public holidays) will be processed and shipped normally within the same working day upon confirmation of payment from our warehouse.

Public holidays, bank holidays and religious seasons may affect the delivery time due to staffs time off with their families.

The shipping time may vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing and dispatching of order.

Express delivery – is available at an additional charge. Please, contact us directly for rates and terms for any Express delivery request.

There may be an additional charge for re-delivery should nobody be present to receive the package. Please provide your contact number under the address selected upon checkout in order for the courier company to contact you in case of any unforeseen circumstances.